Publication type: Guide
Author: Other
Themes: Discrimination, Health and Social Care
Patients need a holistic approach, as they are not experiencing their needs in isolation. There is no one size fits all approach HWBs will need a designated Director-level lead to direct the work on social exclusion, ideally with clinical, commissioning or public health experience Access remains a crucial issue for socially excluded groups, especially for primary care as the system gatekeeper The role of the trusted individual is invaluable to enable the bridge-building and navigating work carried out by health and voluntary sector organisations working with excluded, high-need clients Building capacity in the community is a valuable element of working with excluded groups, as it simultaneously engages these communities, and creates social and human capital as well as skills Radical changes are needed to ensure that the personalisation and patient choice agenda cover excluded groups Outreach work is often the first, most important step in re-connecting the system with the user.
View the report