Get Advice
Welcome to our Advice Page where you can find information on a range a topics. Choose a topic by clicking on the tabs below.
You can also call our helpline on 01273 234 777. Our helpline is open:
- Monday to Friday
- From 10.00am to 4.30pm
- Closed on Bank Holidays
We deliver a high standard of support to Gypsy, Roma and Traveller communities. To read more about our Client Charter, click here.
Choose a category
- All
- Benefits
- Health & Wellbeing
- Money
- Rights
- Young People
- Your home
Accessing a GP During the COVID-19 Pandemic
If you're trying to access healthcare during a pandemic, this page tells you your rights and how to see a doctor.
Appealing School Allocation
If you want to appeal a school's allocation decision, this page explains what you need to do.
Applying For A Blue Badge
If you want to apply for a blue badge, this page explains if you are eligible and how to apply.
Applying For A Bus Pass
If you want to apply for a bus pass, this page explains what you can get them for and how to apply.
Applying For A Passport
If you need to apply for or renew your passport, this page explains what to do in the U.K. and Ireland.
Applying for a pitch on a Council site
If you want to apply for a pitch on a council site, this page explains how to fill out the application form and provides information on waiting lists.
Bad Nerves – Mental health
If you are struggling with bad nerves or mental health, this page explains where to find support and who to contact for help, like the Samaritans or local crisis teams.
Bank Accounts
If you need to open a bank account, this page explains what documents you need and how to do it even without a fixed address.
Benefits
If you need help with benefits, this page provides information on various types of support available, including Universal Credit, Pension Credit, and Personal Independence Payment (PIP).
