Getting on the Housing Register

Find out what social housing is, who is eligible and how to apply for the housing register.

Social housing includes council housing and housing associations.

  • Council housing is provided by the local government.
  • Housing associations are private, not-for-profit companies.

Social housing is different from private accommodation for the following reasons:

  • Generally offers lower costs for rent and is more affordable.
  • You will pay rent to the council or a housing association.
    • Instead of a private landlord.
  • You are generally safer from evictions, as you can only usually be evicted for:
    • Breaking the tenancy agreement or not paying rent.
  • It can be a better option for people:
    • On lower incomes.
    • With disabilities.
    • Or any other vulnerabilities.

The council will decide

  • Each local council will have their own criteria for who can join the housing register.
  • It will often depend on local connection, meaning that you are expected
    • To have lived or worked in the particular area for at least a certain number of years.

Common reasons you can apply for social housing:

  • You will have to be at least 18 years old. But a minor can apply for a joint tenancy with another adult.
  • It will also usually depend on housing needs such as:
    • Being legally homeless.
    • Needing to move due to a medical reason or disability.
    • Leaving care or the armed forces.
    • Moving to care for a relative.
    • Living in overcrowded or unsafe conditions.
    • Fleeing domestic abuse.
  • You can find your local council's housing allocations policy here.

Steps you can take to apply

  • You will have to go through your local council.
  • You will usually have to make an application online.
  • They will give you an option to ring them if you need help.
  • You can also make a joint application, e.g. with a partner, carer or other relative.
    • You will need to fill in both your details. 

What happens next?

  • You will have to wait for the council to decide to put you on the register.
  • If they decide not to, you can challenge this decision.
  • If you are accepted onto the register, you will be given a priority banding.

Banding decision

  • Your banding will usually determine how long it takes for you to secure housing
  • It is based on priority need. T
  • here are five different bandings, from A to E.
  • With A being the highest priority - and will depend on factors such as:
    • Homelessness.
    • Families with children.
    • Mental and physical health conditions.

Bidding

  • In some casesthe council or housing association will look for housing for you.
  • Sometimes you will have to bid on properties yourself online.
  • How long it takes for you to be offered housing will depend on factors like:
    • Priority need.
    • Housing stock availability.
    • How flexible you are in terms of where you can live.

If you are having difficulties, please contact the Friends, Families and Travellers helpline on 01273 234 777. We are open:

  • Monday to Friday
  • From 10.00am to 4.30pm
  • Closed on Bank Holidays

Correct as of October 2024

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