Advice and Support Services Over Christmas

If you need help over the Christmas Holidays.

The Friends, Families and Travellers helpline is closed from 4.30pm Friday 20th December and reopens Tuesday 7th January 2025 10.00am.  If you need any advice or help please see the services below.

If it is an emergency please call 999. 

Organisations that provide support for mental health:

Campaign Against Living Miserably (CALM)

  • Service: Information and support for anyone affected by suicide or suicidal thoughts .
  • Phone: 0800 58 58 58
    • Open 5.00pm to midnight

Childline

  • Service: For children and young people under 19.
  • Phone: 0800 1111
    • Open 24/7.
    • The number won't show up on your phone bill.

Community Advice and Listening Line (C.A.L.L.)

  • Service: For information and support for people in Wales.
  • Phone: 0800 132 737
    • Open 24/7
  • Text: 81066
    • Text HELP plus your message.

National Suicide Prevention Helpline

  • Service: For everyone, a supportive listening service for anyone thinking of suicide.
  • Phone: 0800 689 5652
    • Open every day.
    •  6.00pm to midnight.

The Compassionate Friends

  • Service: Support for families after the death of a child.
  • Phone: 0345 123 2304
    • Open every day.
    •  10.00am to 4.00pm, and 7.00pm to 10.00pm

The Samaritans

  • Service: A supportive listening service for everyone.
  • Phone: 116 123
    • Open 24/7.

If you are facing homelessness contact your local council. Find your local council here. If you're street homeless you can let StreetLink know your location. They have an outreach service that can help offer you some support.

Shelter

  • Service: For advice on housing and homelessness.
  • Phone: 0808 801 0525
    • Open every day.
    • 10.00am to 10.00pm.

Age UK

  • Service: Information and support for older people
  • Phone: 0808 801 0525
    • Every day.
    • 8.00am to 7.00pm.

LGBT Foundation

  • Service: Advice, support and information for people identifying as LGBTQ+
  • Phone: 0345 3 30 30 30
    • Weekdays:
      • 9.00am to 9.00pm.
    • Weekends:
      • 10.00am to 5.30pm

National Domestic Abuse Helpline

  • Service: For women who have experienced domestic abuse and violence. All advisors are female.
  • Phone: 0808 20000 247
    • Open 24/7.

The Friends, Families and Travellers helpline is closed from 4.30pm Friday 20th December and reopens Tuesday 7th January 2025 10.00am.  You can call still call us on 01273 234 777 to leave a message and we will get back to you as soon as we can once reopen. Our usual times are:

  • Monday to Friday
  • From 10.00am to 4.30pm
  • Closed on Bank Holidays

Correct as of December 2024.

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