Help with Funeral Costs

Funeral costs are needed to

• Arrange a burial or cremation.
• Have a funeral service (if you want one).
• Pay for a coffin or urn.

Funeral benefits

• Some government benefits can help with funeral costs.
• You could get Funeral Expenses Payment if you receive benefits like:
  • Universal Credit.
  • Pension Credit.
  • Jobseeker's Allowance.
• This payment helps cover some basic funeral costs.

Insurance or savings

• The person who has passed away may have life insurance or a savings account.
• Life insurance can pay a set amount toward funeral costs.
• Check if they had an insurance policy or savings that can help.

Payment plan

• Many funeral homes offer payment plans.
• This means you can pay in smaller amounts over time instead of all at once.
• Ask the funeral home if they offer payment options.

Local charities or community help

• Some charities and churches can help with funeral costs.
• Local community groups may also support families in need.
• Ask a social worker or search online for groups in your area.

Collect important information

Gather the following:

• The death certificate
• Proof of your benefits (if you get any)
• Details of the funeral expenses

Claim Funeral Expenses Payment by phone

• Ring the the Bereavement Service helpline.
  • On  0800 151 2012. 
• Print and send or fill in this form.
• Ask for a form at your local Jobcentre.

Talk to the funeral director

• Funeral directors can help you understand the costs.
• They can also suggest affordable options.

See the Citizen's Advice website for advice on arranging and finding a funeral director.

Plan ahead if possible

• If you’re worried about future funeral costs, you can arrange to pay in advance.
• You could set up a prepaid funeral plan.

Ask questions

• Ask the funeral director to explain any costs you don’t understand.
• They are there to help.